Our Store Policy
We can collect or repair on site (dependent on seriousness of problem)
There is a NO CALL OUT FEE.
Only 1 hour minimum - this is to fully diagnose the problem and in most cases fix it. We always give an approximate quote for all fixes and repairs.
You do not need to bring your monitor, mouse and keyboard etc. just the computer unit.
if we cannot fix the problem there is no charge - so there is no risk!
If we fix your computer, there is no guarantee the problem will not re-occur or new problems occur! if you take the necessary precautions and treat your PC/Laptop with care this should not happen...Always Ask!
NO Fix - No Fee Policy
Same Day Repair Policy
NO Call Out Fee Policy
Our No-Fix-N0-Fee policy means that if we do not possess the necessary technical knowledge or ability to resolve the problem or effect the repair, then no charge is made to the customer. This is nearly not possible, as our engineers are qualified Technical engineers.
If we are able to resolve the problem, but are only prevented from doing so because the customer does not possess the required CD-ROM, Product Key or License then the customer is charged for the engineer's time spent to that point.
If the engineer provides a clear and precise diagnosis of the problem and the customer decides not to proceed with either the replacement of the component or any other fix procedure, then the customer is charged for our time spent to that point.
NOTE: It is advised you back-up all your personal data ( which you should do as a matter of course anyway) before sending your computer anywhere for repairs, as sometimes re -installing software can cause data loss.
There is a minimum charge for Collecting and Returning of Personal Computers or Laptops. Price varies from £15.00, please inquire.
Same day Repairs* and Repairs while you wait* services may incur a small additional charge for priority services. This is also is subject to the immediate availability of spares and parts.
Our details are shown on this sites contact page.
The site owner can be contacted at the email address on this sites contact page
You can access our home page and browse certain areas of the site without disclosing your personal data save information collected by cookies that we may use (see below).
Who may Process Data
Purpose of Processing
We will use your information for the purpose of providing you with information about our services, articles and news, fulfilling orders placed by you, processing any other transactions authorized or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development.
Disclosure of Information
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss.
All website design, text, graphics, the selection and arrangement thereof are owed by the company running this site, or hosting this site, except where provided under the General Public License (http://www.gpl.org). ALL RIGHTS RESERVED.
All trademarks of are the property of their respective owners and may be registered in certain parts of the world.
Disclaimer of Warranty and Liability
The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.
These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.
Consent and enquirers